I am hoping this is good news on the removal of horrible tenant and not some tease.

I forget that people don't know shortcuts. I remember one of my mother's friends asking me what I was doing when she saw me using shortcuts and getting all excited that such a thing existed. It just weirds me out that someone young is clueless about this, but I guess if their main computer is a phone or tablet rather than a desktop or laptop, it makes sense.

People I work with don't have computers at home and just assume their work laptop will fill that gap.