Ugh. I hated customers like that (and there are always a few, it seems).
Although there was one story like that I from a bookstore where I worked that ended in real pwnage.
It was a little indie bookstore, the owner really didn't pay much attention to it as long as it made money, and the manager was given pretty much free rein to run the place as she saw fit.
Since it was a dinky little indie store with only 5 employees, there were days when Manager ended up running the front counter alone (if one of the rest of us was sick or taking a lunch break, or some such). On one of those days, this (white) guy came in looking for Sports Illustrated, and Manager directed him to the magazine rack. He picked up the current issue, leafed through it, tossed it back on the rack in disgust, and began a long tirade about how there were no more *white* people in that magazine anymore, and it was a black-and-liberals plot against whiteness, etc. He seemed to think Manager (who is also white) would automatically agree with him.
When he paused, she told him she found his attitude offensive. That made him madder, and he said he wanted to talk to her manager to complain about her "attitude."
"I'm the manager," she told him, cheerful as could be.
Getting even angrier, he told her he was never coming back and giving the store money again.
"Fine," she told him, still cheerful. "We don't need it."
He turned to go stomping off and Manager called out after him, "Have a nice day . . . if you can."
Me an the other gal working the counter that day heard about it when we got back from lunch, and high-fives were exchanged all around. :D
no subject
Although there was one story like that I from a bookstore where I worked that ended in real pwnage.
It was a little indie bookstore, the owner really didn't pay much attention to it as long as it made money, and the manager was given pretty much free rein to run the place as she saw fit.
Since it was a dinky little indie store with only 5 employees, there were days when Manager ended up running the front counter alone (if one of the rest of us was sick or taking a lunch break, or some such). On one of those days, this (white) guy came in looking for Sports Illustrated, and Manager directed him to the magazine rack. He picked up the current issue, leafed through it, tossed it back on the rack in disgust, and began a long tirade about how there were no more *white* people in that magazine anymore, and it was a black-and-liberals plot against whiteness, etc. He seemed to think Manager (who is also white) would automatically agree with him.
When he paused, she told him she found his attitude offensive. That made him madder, and he said he wanted to talk to her manager to complain about her "attitude."
"I'm the manager," she told him, cheerful as could be.
Getting even angrier, he told her he was never coming back and giving the store money again.
"Fine," she told him, still cheerful. "We don't need it."
He turned to go stomping off and Manager called out after him, "Have a nice day . . . if you can."
Me an the other gal working the counter that day heard about it when we got back from lunch, and high-fives were exchanged all around. :D