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This past week at the rental office has been A Lot, about 90% of which is the result of my own actions.
To summarize, I sent out notices to current tenants who had placed their apartments on hold to notify them that the hold period was ending. I then also sent notices to everyone who hadn't responded at all to our "hey, what are your housing plans?" emails in the fall to say that as a courtesy we'd been contacting them directly if someone was interested in their apartments, but because the hold period was ending, after [date x] we'd just assume their apartments were available... so did they maybe want to renew?
We have consequently been inundated by renewal requests. Which is a good problem to have! It's just a lot of work, both to pull them all together and send them out, and to keep track of what's been done and what still needs doing.
Today I sent non-renewal notices to everyone who didn't respond to this set of emails, which duly prodded at least one more person into saying, "Oh hey, actually I do want to renew!" I need to set a calendar reminder for sending the legally required 90-day notices later this month (so as to catch the late May/early June leases), and then the 30-day notices later on.
I mean, we are still more than happy to renew most of these tenants! We just can't assume they will renew if they don't respond to our attempts to contact them, you know?
...
We are also having a disruptive tenant issue in one property and it looks like the situation is getting worse. Multiple other tenants have complained and various authorities and advocates have been contacted. Ideally we can figure out and resolve whatever is going on with [name redacted], who has previously been a great tenant and generally a chill person, but their current behavior is super not okay and is creating an unsafe and upsetting environment for their neighbors. :(
( some thoughts on tenants and landlords )
But people are always going to be people, and given that truth, there will always be situations where one person makes a building unlivable for their neighbors. And there's no way to resolve that without making someone upset. :(
...
And now I think I shall go to bed early, because I will need to get up early tomorrow morning to dig myself and my car out of the 6-12 inches of snow predicted to fall by the end of this storm. Ugh. This storm has already made me miss yet another attempt to give blood (tonight's appointment was cancelled on account of ice and snow), and honestly, I am so done with winter.
To summarize, I sent out notices to current tenants who had placed their apartments on hold to notify them that the hold period was ending. I then also sent notices to everyone who hadn't responded at all to our "hey, what are your housing plans?" emails in the fall to say that as a courtesy we'd been contacting them directly if someone was interested in their apartments, but because the hold period was ending, after [date x] we'd just assume their apartments were available... so did they maybe want to renew?
We have consequently been inundated by renewal requests. Which is a good problem to have! It's just a lot of work, both to pull them all together and send them out, and to keep track of what's been done and what still needs doing.
Today I sent non-renewal notices to everyone who didn't respond to this set of emails, which duly prodded at least one more person into saying, "Oh hey, actually I do want to renew!" I need to set a calendar reminder for sending the legally required 90-day notices later this month (so as to catch the late May/early June leases), and then the 30-day notices later on.
I mean, we are still more than happy to renew most of these tenants! We just can't assume they will renew if they don't respond to our attempts to contact them, you know?
...
We are also having a disruptive tenant issue in one property and it looks like the situation is getting worse. Multiple other tenants have complained and various authorities and advocates have been contacted. Ideally we can figure out and resolve whatever is going on with [name redacted], who has previously been a great tenant and generally a chill person, but their current behavior is super not okay and is creating an unsafe and upsetting environment for their neighbors. :(
( some thoughts on tenants and landlords )
But people are always going to be people, and given that truth, there will always be situations where one person makes a building unlivable for their neighbors. And there's no way to resolve that without making someone upset. :(
...
And now I think I shall go to bed early, because I will need to get up early tomorrow morning to dig myself and my car out of the 6-12 inches of snow predicted to fall by the end of this storm. Ugh. This storm has already made me miss yet another attempt to give blood (tonight's appointment was cancelled on account of ice and snow), and honestly, I am so done with winter.
