edenfalling: stylized black-and-white line art of a sunset over water (Default)
I have been working on a project to write down the stamps of all our apartment keys, and also request that the Maintenance department make extra copies of anything where we only have a single key in the office. (We can't give out a key if it's the last copy, because then we won't have any spares left.)

This really should have been done several years ago, but when I first started making a key spreadsheet I was told to go do other more immediately important things so I backburnered it and then forgot it existed. Well, now it is apparently top priority, so here we are.

Thus far I have gotten through our largest building and one of the smaller ones. Tomorrow I think I will tackle the second of the large buildings -- that one should be less trouble because we did a big re-numbering project a few years ago, which included making extra copies of anything we were low on. However, I don't think anyone's been tracking that data since the re-numbering, so if any tenants have lost keys and we've changed the locks, the key numbers will have iterated in the interim.

Oh right, explanations. So, our key numbering system works like this:

Each building is assigned a 1- or 2-letter code. Then each apartment is assigned a number. So a key to apartment 201 in Sample Building might have the code SB15. (Sometimes there is a pattern to the numbers, sometimes not. The main point is that they should not match the apartment number so as to confuse anyone who might steal keys or find a lost set.) Then if the tenant of Sample Building apt 201 loses their keys and we change the lock, the key stamp iterates and the new keys will be SB15-A. The next time we change the lock, the key stamp will change to SB15-B, and so on.

The Collegetown office has had spreadsheets and printed records of their key stamps for years, and back around 2019 switched to tracking keys electronically through FileMaker and signing them out on an iPad. The downtown office had none of this, which is why I initially wanted to create a key tracking spreadsheet. I don't think we're going to be ready to track keys via FileMaker any time soon, but at the least we will have SOME kind of tangible inventory.

Ah well, better late than never, I suppose.

...

In other news, my office computer updated and restarted itself over the weekend, which gunked up one of my big floor plan files with a lot of crufty artifacting. I finally got all of that cleared up this afternoon... and then accidentally closed the file and when I reopened it, about 75% of the artifacting had reappeared.

Such are the woes of fucking MS Paint. :(

(The cleanup is going faster the second time through, thankfully.)
edenfalling: stylized black-and-white line art of a sunset over water (Default)
Due to a scheduling glitch at Not the IRS, I left the rental company office at 4:30pm today.

Okay so. This is deeply stupid on both the human error level and the "why does your program even do that??" level. This is also deeply tedious, but I want to put this on record so I can refer back to it if anything similar happens next year.

cut for length and tediousness )

Anyway, my office manager was able to prod the area supervisor into fixing my availability and I moved the person who had scheduled a 4pm appointment to 6pm, but I figured it would be less trouble to just keep the 5pm appointment than to make the people in question move to a different day.
edenfalling: stylized black-and-white line art of a sunset over water (Default)
This past weekend I finished several tax returns and made good progress on a handful of drop-offs.

Yesterday I showed New Hire how to process Collegetown parking leases, which was, shall we say, interesting in what it revealed about her lack of computer skills. (This seems to be a common theme among people currently between 15 and 25-ish.)

1. She didn't realize that a two page lease should be scanned as a single document (feed both pages into the scanner at once) and instead asked me if she needed to scan the second page at all and if so what to name it.

2. She didn't know how to type control-Z to undo an error when she accidentally deleted some text in an email.

3. Her method of highlighting a string of cells in MS Excel was to select one cell, highlight it, select another cell, highlight it, and so on instead of selecting a group and highlight them all at once.

This is honestly kind of worrying.

Anyway, I spent yesterday handling package deliveries and working on floor plans. Today I continued to work on floor plans -- I am nearly done with the fourth floor key plan of [building name redacted], after which I can get to work cleaning up the fifth floor key plan. That one should be slightly less work since the source image is less sketchy and warped than my source files for the second, third, and fourth floors. It's still pretty scuzzy, though, so I will need to spend time fixing assorted nonsense.

In other rental company news, Horrible Tenant was arrested over the weekend (we do not have any details) and is undergoing some kind of inpatient treatment. He left his key inserted in the lock of his apartment door where anyone could grab it, and on the advice of our lawyer we cut for a vague gesture at anonymity )
edenfalling: stylized black-and-white line art of a sunset over water (Default)
Work continues, at both of my jobs.

I have had significantly more tax prep clients at Not the IRS than in previous years. The system seems unclear on my level -- the payment program knows I'm level 3, but the scheduling program still thinks I'm level 2 -- so I don't think more people are getting steered toward me as "here's a person who's qualified to handle your situation!" I think it's mostly just that Office Uncle is working remote-only until mid-March due to surgery recovery time, so I'm picking up random people who would otherwise have gone to him.

At the rental company, Company Owner sent us a bunch of price updates last week, which were... okay, background. He really, truly, desperately needs a PA to handle his spreadsheets and other tech stuff, but he doesn't want to acknowledge that (or pay for one, or have someone seeing all of his work) so he makes some weird errors and then tends to double down on them when someone tries to gently correct the problem. So in January, he opened the wrong spreadsheet to do price changes -- instead of the December one, he opened a sheet from the first week of October, so he had NONE of the price change or rental info from like October 5 through January 1. This week's price changes revealed that instead of switching back to the December spreadsheet, he's just been entering new data in the October spreadsheet. So he has rental data from September through October 5, and from January 1 through now, but there's this giant THREE MONTH HOLE in his data that he straight up doesn't realize is there.

...

Anyway, most of his changes were reverting back to mid-October prices rather than the December price jumps, which is a good thing overall so whatever.

Mr. Geniality is on vacation this coming week, so I will be working from the downtown office on Monday instead of the Collegetown office. This also means I have to answer all the phones -- normally I fob that off on him, because he's vastly more sociable than I am -- but needs must, I suppose.

Hmm.

In other news, 1) I have managed to wrench my laundry schedule back onto the correct every-other-week pattern; 2) I have baked a loaf of banana cranberry bread; 3) there has been a terrible mixup with my anti-depressant prescription that I am in the process of playing phone tag to get fixed; and 4) I stole a pothos cutting from my laundromat because the stem was so long it was in danger of getting caught between the counter and the back of a washing machine. I stuck it in some water and I will plant it once it grows roots. :D
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1. This evening I did laundry. ALL OF THE LAUNDRY.

My apartment is currently buried beneath air-drying clothes. I maxed out my three drying racks, used all the chair backs, and resorted to hanging items on lamps, on doorknobs, and on the pole for my shower curtain.

There are two reasons for this sudden laundrypocalypse. First, I do laundry on a two week cycle that I have carefully set up to alternate with the two week recycling collection cycle -- in other words, if it's a laundry week, I do NOT put out recycling on Sunday night, but if it's NOT a laundry week, I DO put out my recycling on Sunday night. But my cycle got munged up due to holiday travels and I have been unsuccessful at resetting it for various reasons until today.

Additionally, I bought a number of new clothes to replace some old ones that no longer fit or that I just didn't wear much anymore, and those needed a wash cycle before I started wearing them.

I could have done EVEN MORE laundry, but I decided to leave my linens for tomorrow so as to spare myself at least a little psychic damage.

-----

2. In other news, a few of the worst glitches in our new tax prep program have been resolved, but new glitches keep popping up. It is very frustrating. This program really was not ready for live beta testing -- it needed another six months minimum of alpha development and testing before anyone unleashed it on actual clients.

-----

3. My new tax office boss brought in homemade chocolate-covered strawberries because of Valentine's Day. I ate one, because goddamn I miss fresh fruit and sometimes you have to treat yourself. I then immediately took a Benadryl to counter my allergic reaction, because treating yourself doesn't mean ignoring medical consequences. So I got away with the strawberry (which was so delicious), but I did end up leaving work half an hour early and then taking a 2.5 hour nap once I got home, because Benadryl is a highly effective sleeping pill in addition to being a highly effective antihistamine.

And now to bed. :)
edenfalling: stylized black-and-white line art of a sunset over water (Default)
Today I did my first tax return of the season, which was an interesting experience. The return itself was pretty simple, but getting through the end flow (signatures, financial products, etc.) was very different. Not the IRS has been very big on digital options over the past couple years, so they restructured the whole thing to make it look/feel more like an app, or something.

The end flow used to be a simple paginated process. Now after you get through each section, the program loads the next task directly underneath the completed one in a sort of infinite scroll. This makes it much harder to tell WHERE YOU ARE, even with the little "X of Y complete" dial in the upper right corner. Additionally, they didn't set the program to resize its display to fit the larger client-facing monitors that got foisted on us a few years back, so while everything looks fine on MY screen, the screen facing the client is stretched and fuzzy... and yet the actual legal paperwork nonetheless displays in THE TINIEST PRINT IMAGINABLE. Great design work, there! *headdesk*

Anyway, I'm sure I'll get used to it, but I'm glad I got to work through the kinks on a simple return with an understanding client.

And now to bed. :)
edenfalling: stylized black-and-white line art of a sunset over water (Default)
Today was opening day for Collegetown rentals! Some types of apartment rented well, others much less so. Mom Boss and Aunt Boss are going to try to get Company Owner to recalibrate some prices, so we'll see how that goes over the next few weeks.

I spent a lot of time explaining the rental process to various walk-ins, and also helping groups narrow down their apartment choices until they settled on one specific unit. I also spent a lot of time updating and creating online ads. In most cases the text isn't the hard part -- we have templates, and with Craigslist I can usually even just dig out deleted/inactive ads from the previous year and tweak them as needed. The hard part is the images, particularly on sites where the ads remain year-round and just get hidden for a while -- with those, I had to go delete every single outdated picture (and most rental aggregator sites don't allow batch image deletion! why the fuck would you not allow batch image deletion?! especially when you make me confirm each deletion TWICE!), and then upload, arrange, and label replacement images. That can take for-fucking-ever.

I also did some clerical work, showed Mr. Artistic (formerly known as New Hire 7) how to do some new-lease tasks in Rent Manager, showed Mr. Artistic how the Craigslist ad schedule spreadsheet works (...after I set up the Craigslist ad schedule spreadsheet for this year; sometimes I regret inventing that spreadsheet three or four years ago, but annoying as it is, it's still better than our previous ad tracking methods), signed out packages, answered phone calls, cleaned up powdered sugar that had gotten ground into the carpet (we have complimentary donuts on opening day; it's a thing), and assorted other nonsense.

I feel extremely productive, and also extremely glad that tomorrow I will be back in the downtown office, where I believe our most pressing current issue is the chipmunk that got into somebody's apartment. *hands* What a chipmunk is doing in the middle of the Ithaca Commons is beyond me, but today was the second time we've had to call a wildlife management company in response to the same critter. (What really baffles me is that the tenants of that apartment have an emotional support cat. You'd think that would scare a chipmunk off, but apparently not!)
edenfalling: stylized black-and-white line art of a sunset over water (Default)
As of today, we are DONE with apartment staging for the year! \o/

I have now moved on to uploading videos to Google Photos albums for our video/advertising/social media guy to edit. This involves watching the videos to time-mark relevant places, choosing between takes, occasionally recording voiceover segments, and some minor photo editing if we need to photo-montage the bathrooms. (Bathrooms are the hardest rooms to film, both because they tend to be full of mirrors and because they're generally small so it's hard to get good angles while standing in the middle of the room. I take a lot of my still photos by standing in bathtubs or sitting on top of sinks/vanities.)

I have also made an updated photo editing priority list, and I need to work up a video editing priority list for Media Guy.

In less good news, around 12:30pm, one of the two hard drives that make up our virtual "Z" drive got partially corrupted and set itself to read-only, which rendered significant portions of my job impossible -- that's why I was mostly focused on uploading videos. Hopefully that will get fixed soon.

Tomorrow I think I will try to get up a little early and see if the barber shop I patronize is open, and my hair guy is working. I need to get about 3 inches hacked off my hair since it's been a year since I had a trim and my split ends are frankly horrendous. ...And if they're not open at 9am tomorrow, I'll try again next Friday.

Now I am going to chill for a couple hours and enjoy not being completely wiped out at the end of a work day. :D
edenfalling: circular blue mosaic depicting stylized waves (ocean mosaic)
FYI, am still in Minnesota, on Star Island in Cass Lake. Vacation is wonderful and I am enjoying it greatly, despite the minor inconvenience of our internet service still being borked so I am reduced to using my phone as a mobile hotspot. (Dad was able to get through to CenturyLink yesterday, and they restored our phone service but not our internet. Apparently the internet restoration can't be done until Tuesday, and will also require a new modem which Dad asked them to send to Aunt Jan in Virginia since she will be the next person in the cabin after we leave on Sunday afternoon.)

We've done some useful chores around the cabin, solved one simple puzzle, and are working on a second puzzle that is both NOT rectangular and is actively hostile to humans trying to engage with it. *wry* But we will triumph nonetheless!

Minor annoyance: I got my period this morning. I didn't expect it until next week, so I hadn't brought any supplies aside from the three pads I always keep in my tote bag. Fortunately Dad had a couple things he also wanted to buy in town, so we made a brief shopping run around noon and now I have both pads and tampons. (I already had ibuprofen. I always bring ibuprofen when I travel, for various and sundry reasons.)
edenfalling: stylized black-and-white line art of a sunset over water (Default)
My flights on Monday afternoon/evening went smoothly, and I arrived in MSP around 8:25pm. I spent the night at Nick's house (he is doing better, and is now working to get an appointment with Mayo Clinic for a specialized type of inner ear scan), as did Mom and Dad -- I slept on Nick's living room sofa, which is not really a sofa-bed but it's just long enough (and I am short enough) that it works as a bed in a pinch.

This morning Dad and I did a quick walkthrough of his and Mom's new house (a nice townhouse/duplex thing in suburb of St. Paul) and then drove up to Cass Lake. The drive took longer than planned, due to interminable road work (something something shoulders/medians) on north I-94, but we made it safely to the marina and the boat trip to the island was dead easy -- the water was literally mirror-smooth most of the way.

We currently have no functional internet, so I am using my phone as a mobile hotspot. It's all right for text-based sites, but it's utter shit for anything that involves images, let alone gifs and videos. Alas! Hopefully we can get in touch with Centurylink to fix the wifi soon.

Hmm, what else...

Our main task is to move the shore station outward along the dock (it's a very minimal dock this year, just four sections extending outward and no crosspiece or L-turn, due partly to unusually high water and partly to our dock guy having trouble finding staff) and then get it settled under the sand instead of sitting on top. Dad's plan is to hook it onto the back of our boat and slowly drag it along, while I walk beside/behind and keep it from bashing into the dock. We shall see if that works in practice.

We also need to clear some large fallen branches, lay the old boards around the edge of the cabin (for walkways in rainy weather), and assorted other cabin-opening tasks that got short-circuited when Nick had his crisis and my family had to book it back down to the Twin Cities last week.

Dad has a virtual Finance Committee meeting in about 10 minutes, and after that I think we'll tackle dinner.

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Elizabeth Culmer

May 2025

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