Today I sent out all downtown renewal and non-renewal emails.
First, everyone who signed a lease after Ithaca passed a new 120-day renewal notification period regulation but didn't sign the waiver on page one got an email saying, basically, "Our records show that you didn't sign the following waiver (text of waiver), which means we will not do X, Y, or Z until January 2023. At that time we'll contact you with renewal information and you'll have a month to think about it. Please note that this restriction only applies to us as your landlord -- if you decide you want to renew, you can contact the rental office at any time."
(Upon reflection, the 120 days may be from sending the notice rather than from the start of the lease, but this is the first year it's existed so I assume most landlords are having some implementation glitches. *hands* I have created a new spreadsheet where we can track that information as we receive signed 2023-2024 leases, so next year we can send the 120-day notifications by September 1, 2023. That way we'll be covered under both interpretations.)
Second, everyone who indicated that they plan to leave Ithaca in 2023 got an email to the effect of, "Our records show that you intend to leave. As such, this is your official notice of non-renewal, and some information about how tours work if we need to show your apartment to prospective new tenants. If you are NOT actually planning to leave Ithaca, please reply ASAP and let us know what's up!"
(There's a variant of that email which reads, "You're currently living in a group apartment on an individual room lease. Because we prefer to rent that apartment to a group, we're not renewing your lease. However, you're welcome to switch to a new apartment in our buildings... or even pull together a group of friends and sign a new lease that lets you stay in your current room!")
Finally everyone who indicated they plan to leave in 2024 or later -- or, you know, not leave at all -- got the much longer renewal email, which provides a whole bunch of information about the renewal process and asks them to pick one of four options: A) I'm ready to renew now; B) please hold my apartment because of [fill in reason]; C) I want to switch to a new apartment; D) I'm not renewing.
And now I get to process responses and mark them all down in my color-coded renewal tracking spreadsheet.
I am very fond of spreadsheets. :)
First, everyone who signed a lease after Ithaca passed a new 120-day renewal notification period regulation but didn't sign the waiver on page one got an email saying, basically, "Our records show that you didn't sign the following waiver (text of waiver), which means we will not do X, Y, or Z until January 2023. At that time we'll contact you with renewal information and you'll have a month to think about it. Please note that this restriction only applies to us as your landlord -- if you decide you want to renew, you can contact the rental office at any time."
(Upon reflection, the 120 days may be from sending the notice rather than from the start of the lease, but this is the first year it's existed so I assume most landlords are having some implementation glitches. *hands* I have created a new spreadsheet where we can track that information as we receive signed 2023-2024 leases, so next year we can send the 120-day notifications by September 1, 2023. That way we'll be covered under both interpretations.)
Second, everyone who indicated that they plan to leave Ithaca in 2023 got an email to the effect of, "Our records show that you intend to leave. As such, this is your official notice of non-renewal, and some information about how tours work if we need to show your apartment to prospective new tenants. If you are NOT actually planning to leave Ithaca, please reply ASAP and let us know what's up!"
(There's a variant of that email which reads, "You're currently living in a group apartment on an individual room lease. Because we prefer to rent that apartment to a group, we're not renewing your lease. However, you're welcome to switch to a new apartment in our buildings... or even pull together a group of friends and sign a new lease that lets you stay in your current room!")
Finally everyone who indicated they plan to leave in 2024 or later -- or, you know, not leave at all -- got the much longer renewal email, which provides a whole bunch of information about the renewal process and asks them to pick one of four options: A) I'm ready to renew now; B) please hold my apartment because of [fill in reason]; C) I want to switch to a new apartment; D) I'm not renewing.
And now I get to process responses and mark them all down in my color-coded renewal tracking spreadsheet.
I am very fond of spreadsheets. :)