of phantom coworkers
Sep. 22nd, 2012 11:39 pmSo my new coworker AS is learning to close the store -- by which I mean, I am training him to close the store, because I am the best closer on staff. PM doesn't work closing shifts very often, BW is a bit inconsistent, and RE and PB (our other closers) are, of course, the people AS is replacing and so are obviously not available as trainers. (And I am a better closer than they were anyway, so ha.)
Except I didn't get to train AS on Thursday because his son's school was having an open house that he learned of at the last minute (he only has weekend custody, so I guess all notices go to his son's mother) and needed to attend. And I didn't get to train him tonight because he just plain did not show up. And I couldn't call him, either, because PM forgot to copy his cell phone number from his application and that is currently with STNC for processing, so she didn't have it when I called her to say he was half an hour late. (And obviously he is not on the organization phone chart yet.) So we have no idea what happened and no way to ask until Monday, which is his next shift. :-(
It is difficult to train a person who is not physically there to be trained.
He's meant to be closing on his own next weekend, without any further training sessions. I think this needs to be reconsidered, because while AS learns fast, he's only worked two closing shifts with me and we like a minimum of four or five before we leave a person to run the store alone.
Except I didn't get to train AS on Thursday because his son's school was having an open house that he learned of at the last minute (he only has weekend custody, so I guess all notices go to his son's mother) and needed to attend. And I didn't get to train him tonight because he just plain did not show up. And I couldn't call him, either, because PM forgot to copy his cell phone number from his application and that is currently with STNC for processing, so she didn't have it when I called her to say he was half an hour late. (And obviously he is not on the organization phone chart yet.) So we have no idea what happened and no way to ask until Monday, which is his next shift. :-(
It is difficult to train a person who is not physically there to be trained.
He's meant to be closing on his own next weekend, without any further training sessions. I think this needs to be reconsidered, because while AS learns fast, he's only worked two closing shifts with me and we like a minimum of four or five before we leave a person to run the store alone.