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edenfalling

I arrived at work this morning to the fascinating discovery that I had no computer.

Apparently it bluescreened yesterday, so Miss California and Aunt Boss had it delivered to the local IT-slash-computer-repair company that manages our in-house ethernet networks. So I spent the morning unable to do anything besides answer the phone and go label packages in building lobbies, because all my other tasks require me to, you know, have a computer. Mostly I sat and read stuff on my cell phone.

In the event, I was able to go pick up the repaired machine shortly before 2pm. (It's nice having a car!) Then I spent the remainder of the afternoon playing catch-up.

I'm still unsure what caused the problem -- Miss California suspected some recent updates not playing nicely with everything else -- but apparently wiping and reinstalling the operating system and then updating all HP drivers fixed whatever it was.

Current Mood: okay
Current Location: ithaca, ny
Crossposts: https://edenfalling.livejournal.com/1220528.html

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From:

Gah! Clueless, lazy IT people. Rather than investigate and fix the problem, they just nuke it and start again.

I'm currently dealing with the same proposed solution to an issue on my NAS that I use for backup. Seriously, like I just happen to have a spare NAS laying around to move several terabytes of data. Morons! I initially thought the two main folders were borked, but it looks like it's just two minor subfolders. Annoying, but I can work around it and, better yet, the data isn't damaged. Still can't get a fix out of support. They tell me they're escalating my issue and then keep closing the ticket.

Happy that you have a functioning PC again.

From:

edenfalling

I am also happy to have a functioning computer! It's flat-out impossible to do 75% of my job without one.

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Elizabeth Culmer

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