wherein Liz has a long day
Aug. 17th, 2020 09:28 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
edenfallingToday I worked 10am-6pm at the Collegetown office, which was busy in a completely different way than I've been busy downtown -- specifically with tenants, packages, and phone calls. There was a weird bit around 11am where I drove downtown to tape laminated "if you're interested in renting apartments in this building please contact [Company]!" signs to all the Commons properties, but aside from that it was just one damn thing after another all day long.
We lost our internet access from about 11:15am to 12:30pm, which was frustrating but did finally give me a little window to apply pre-printed "how to ticket and tow any jerk who's parking in the space that you paid a lot of money to have exclusive access to" stickers to the backs of our parking permits, so I guess it worked out all right.
I took a bunch more NYSEG meter photos, and then I created a new folder in the Z-drive (our shared company server) where I copypasted all the NYSEG-related PDFs and pictures I will need to finish NYSEG account activation requests on Wednesday, including the ones I couldn't get to last week. This is because we store Collegetown NYSEG info on a separate server (the Y-drive) which is invisible to downtown. I figure I'll get everything done, send Miss California an email explaining what I've done plus updated version of the two relevant spreadsheets, and she can either relabel the relevant files (we append "DONE" to them after we send them in, to minimize confusion) or leave the email for me to use as reference next Monday.
We rented four parking spaces and transferred two other people to "upgraded" new spaces (aka, shifted them from one parking lot to another one that's a bit further east/uphill/closer to College Avenue and which therefore costs more), which is good. I will be very glad when we're done with parking leases for the year.
We're in the middle of switching back to receiving all tenant packages at the rental office, so I had a bunch of package scanning and emailing to deal with. I think we need to reprint and repost our "bring all packages for XXX Building to the Rental Office at YYY Address" signs in addition to trying to flag down delivery drivers.
I signed out a lot of keys (a process we have tweaked slightly to avoid tenants needing to touch our iPads), accepted a lot of completed move-in inspection forms, and signed out several packages (another process we have tweaked slightly to avoid tenants needing to touch our iPads). These tweaks do not save any time or labor, so I'm pretty sure we'll switch back once there's a reliable Covid-19 vaccine in widespread use.
I also explained our internet service to so many people. SO MANY. I don't think it's that hard to understand, and yet.
To summarize: we have a hardwired business-class ethernet network in all our buildings. There is an ethernet jack in every bedroom and every living room. We turn the service on to all apartments for a free trial period that runs through the start of classes; we will let you know when the free trial is coming to an end so you can decide whether to pay and continue or find a different internet provider. In order to connect to the service, you need to bring your own router OR borrow an ethernet cable from us. The router must be set to DCHP mode in order to correctly interface with our network, which uses a DHCP server to assign IP addresses. You can either buy a router that uses DHCP as its default mode, or change your router's mode if you bought one that uses bridge mode as its default. (Basically, if your router is trying to create/assign its own IP address, it will not play nice with our DHCP server and you will not have internet access.)
The bit about "other internet providers" is a half-truth, btw. Spectrum has a 99% monopoly on Ithaca's internet and cable market. Our ethernet is a Spectrum service. You can get internet directly from them, but it will cost you more per month than our service does and there isn't much real quality difference unless you, like, mine Bitcoin or something. (Don't mine Bitcoin.)
We use ethernet rather than building-wide wifi networks because they are A) more stable and B) more secure. Tenants still ask us what the building wifi password is. *headdesk*
...
Anyway, I left only about 10 minutes past 6pm, because I needed to grab dinner and get home in time for an emergency 7pm church Board of Trustees Zoom meeting. I will not discuss the topic/s because privacy is a thing and frankly, it's not terribly hard to work out what congregation I'm a part of. (...You can probably also work out my meatspace name if you follow that google trail, and while I don't care if you do, please do not use those names on this journal. (I say meatspace name rather than legal name because my legal name has four parts; I use the two inner parts as my fannish name, because reasons. This information will not help you crack any of my security question answers, btw.))
Now I am drinking a Black Russian and eating bread with butter and intend to fall into bed forthwith.
We lost our internet access from about 11:15am to 12:30pm, which was frustrating but did finally give me a little window to apply pre-printed "how to ticket and tow any jerk who's parking in the space that you paid a lot of money to have exclusive access to" stickers to the backs of our parking permits, so I guess it worked out all right.
I took a bunch more NYSEG meter photos, and then I created a new folder in the Z-drive (our shared company server) where I copypasted all the NYSEG-related PDFs and pictures I will need to finish NYSEG account activation requests on Wednesday, including the ones I couldn't get to last week. This is because we store Collegetown NYSEG info on a separate server (the Y-drive) which is invisible to downtown. I figure I'll get everything done, send Miss California an email explaining what I've done plus updated version of the two relevant spreadsheets, and she can either relabel the relevant files (we append "DONE" to them after we send them in, to minimize confusion) or leave the email for me to use as reference next Monday.
We rented four parking spaces and transferred two other people to "upgraded" new spaces (aka, shifted them from one parking lot to another one that's a bit further east/uphill/closer to College Avenue and which therefore costs more), which is good. I will be very glad when we're done with parking leases for the year.
We're in the middle of switching back to receiving all tenant packages at the rental office, so I had a bunch of package scanning and emailing to deal with. I think we need to reprint and repost our "bring all packages for XXX Building to the Rental Office at YYY Address" signs in addition to trying to flag down delivery drivers.
I signed out a lot of keys (a process we have tweaked slightly to avoid tenants needing to touch our iPads), accepted a lot of completed move-in inspection forms, and signed out several packages (another process we have tweaked slightly to avoid tenants needing to touch our iPads). These tweaks do not save any time or labor, so I'm pretty sure we'll switch back once there's a reliable Covid-19 vaccine in widespread use.
I also explained our internet service to so many people. SO MANY. I don't think it's that hard to understand, and yet.
To summarize: we have a hardwired business-class ethernet network in all our buildings. There is an ethernet jack in every bedroom and every living room. We turn the service on to all apartments for a free trial period that runs through the start of classes; we will let you know when the free trial is coming to an end so you can decide whether to pay and continue or find a different internet provider. In order to connect to the service, you need to bring your own router OR borrow an ethernet cable from us. The router must be set to DCHP mode in order to correctly interface with our network, which uses a DHCP server to assign IP addresses. You can either buy a router that uses DHCP as its default mode, or change your router's mode if you bought one that uses bridge mode as its default. (Basically, if your router is trying to create/assign its own IP address, it will not play nice with our DHCP server and you will not have internet access.)
The bit about "other internet providers" is a half-truth, btw. Spectrum has a 99% monopoly on Ithaca's internet and cable market. Our ethernet is a Spectrum service. You can get internet directly from them, but it will cost you more per month than our service does and there isn't much real quality difference unless you, like, mine Bitcoin or something. (Don't mine Bitcoin.)
We use ethernet rather than building-wide wifi networks because they are A) more stable and B) more secure. Tenants still ask us what the building wifi password is. *headdesk*
...
Anyway, I left only about 10 minutes past 6pm, because I needed to grab dinner and get home in time for an emergency 7pm church Board of Trustees Zoom meeting. I will not discuss the topic/s because privacy is a thing and frankly, it's not terribly hard to work out what congregation I'm a part of. (...You can probably also work out my meatspace name if you follow that google trail, and while I don't care if you do, please do not use those names on this journal. (I say meatspace name rather than legal name because my legal name has four parts; I use the two inner parts as my fannish name, because reasons. This information will not help you crack any of my security question answers, btw.))
Now I am drinking a Black Russian and eating bread with butter and intend to fall into bed forthwith.