my job, so exciting
Jul. 8th, 2024 08:50 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
edenfallingI spent most of my workday updating one particular spreadsheet, with pauses to scan (or manually correct and re-scan) the source documents as needed.
Context: For various reasons most of which can be summed up as "college students living on their own for the first time are not great at forward planning," with a heft side-helping of "the local electric company is deeply unhelpful and always runs late," my company has a policy of making all incoming tenants complete a NYSEG new account application form which we then email to NYSEG on their behalf. We also have a standing request with NYSEG that if a tenant cancels their account, it should revert back to us rather than being shut off entirely. This ensures that new tenants do not arrive to apartments and discover they have no electricity.
However.
The Collegetown office was running understaffed until a couple months ago, and the new hire, while enthusiastic and trainable, does not pick up new skills fast and frequently Mom Boss and Aunt Boss were both too buried under their own tasks to walk her through assorted projects step by step. And I only work in that office one day per week, about half of which I usually spend dealing with downtown emails.
So the NYSEG requests got put into the "we'll sort this out later" basket for a little too long, and I am the person who is now sorting it all out. *sigh* This is especially annoying because, for data security reasons, we only ever store NYSEG forms on local drives so I literally cannot do any of that work from my downtown computer.
But our tracking spreadsheet is now up to date, I sent in all June and July account request forms, and I took a stab at a few August forms for good measure before I called it a day and spent the remaining 45 minutes trying to catch up on my email.
Also apparently nobody updates the office whiteboard calendars when I'm not around? On the one hand, this pleases me because I enjoy that task and like making little thematic header illustrations for each new month. (July is fireworks. August is grapevines. September is trees with fall foliage. October will be pumpkins and maybe a haystack.) On the other hand, I'm not going to be working there forever and somebody needs to step up.
-----
In completely unrelated news, I continue to enjoy the Brother Cadfael mysteries and am currently reading book #9, Dead Man's Ransom.
Context: For various reasons most of which can be summed up as "college students living on their own for the first time are not great at forward planning," with a heft side-helping of "the local electric company is deeply unhelpful and always runs late," my company has a policy of making all incoming tenants complete a NYSEG new account application form which we then email to NYSEG on their behalf. We also have a standing request with NYSEG that if a tenant cancels their account, it should revert back to us rather than being shut off entirely. This ensures that new tenants do not arrive to apartments and discover they have no electricity.
However.
The Collegetown office was running understaffed until a couple months ago, and the new hire, while enthusiastic and trainable, does not pick up new skills fast and frequently Mom Boss and Aunt Boss were both too buried under their own tasks to walk her through assorted projects step by step. And I only work in that office one day per week, about half of which I usually spend dealing with downtown emails.
So the NYSEG requests got put into the "we'll sort this out later" basket for a little too long, and I am the person who is now sorting it all out. *sigh* This is especially annoying because, for data security reasons, we only ever store NYSEG forms on local drives so I literally cannot do any of that work from my downtown computer.
But our tracking spreadsheet is now up to date, I sent in all June and July account request forms, and I took a stab at a few August forms for good measure before I called it a day and spent the remaining 45 minutes trying to catch up on my email.
Also apparently nobody updates the office whiteboard calendars when I'm not around? On the one hand, this pleases me because I enjoy that task and like making little thematic header illustrations for each new month. (July is fireworks. August is grapevines. September is trees with fall foliage. October will be pumpkins and maybe a haystack.) On the other hand, I'm not going to be working there forever and somebody needs to step up.
-----
In completely unrelated news, I continue to enjoy the Brother Cadfael mysteries and am currently reading book #9, Dead Man's Ransom.
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Date: 2024-07-09 06:06 am (UTC)(no subject)
Date: 2024-07-10 02:56 am (UTC)(no subject)
Date: 2024-07-09 06:38 pm (UTC)(no subject)
Date: 2024-07-10 02:57 am (UTC)