wherein Liz indulges in (hopefully) cathartic rage

[edenfalling]

Fuck.

Fuck fuck fuckity fuck fuck FUCK!

I finally got around to looking through the data that GeekSquad transferred from my old computer, and there are some REALLY WEIRD AND GLARING OMISSIONS.

Like my entire folder of Homestuck fanfiction. The HP folder transferred fine. The Angel Sanctuary folder transferred. So did Narnia, and Naruto, and the miscellaneous fic... but not Homestuck. Nope.

And all my pictures are gone, except for the ones that weren't in a folder -- the only sub-folder that made it onto my external hard drive was the "fanart other people drew for me" with two HP pics and a handful of Naruto pics. All my pepper photographs, my MONTHS AND MONTHS of carefully chronicled pictures of Cascadilla Creek (I was attempting to do a pic-a-day sort of thing, to show the change of seasons), all my own artwork for "Trollstuck: Make Her Pay" -- gone. Just flat gone.

WHAT THE ACTUAL FUCK, BEST BUY!?!?!

Oh, and you know the weirdest thing? My computer still insists that Microsoft Word does not exist as a program -- there is no shortcut, I cannot find it anywhere when I search -- but crazily when I try to open a Word document... hey presto, the ugliest my counter-intuitive version of Word I have ever seen in my life pops up and opens.

WHAT THE ACTUAL FUCK, MICROSOFT?!?!?

...

I cannot believe this. Do you know HOW MUCH WORK I have lost? I had ELEVEN THOUSAND WORDS of Jade/Dave/Terezi crossdressing porn. Down the drain and gone. All my rough drafts and backup versions and the next part of that thing I've been writing anonymously for the kink meme and my NOTES, all my background world-building NOTES, and I just.

ANIJHOAT.RKJ98[YP5Hgar jMV,.A;UIOTAQ3;BAET GFV .,M !!!!!!!!!!!!!!!!!!!

...

...

...

fuck

ETA: No wait, it's even more fucked up than that. Everything seems to be old versions, like they didn't even fucking BOTHER transferring my actual files and just used what had been on the hard drive the one and only time I put stuff on there myself. Which was back in 2011 or something, judging by the file dates. WHAT THE FUCK!!!! I specifically TOLD THEM to wipe the drive and put all my real files on there. And they SAID THEY DID, AND CHARGED ME FOR DOING SO.

And now it's too late and they've scrapped my old, broken computer for parts, but holy shit I am going to the mall Friday or Saturday and GETTING MY FUCKING MONEY BACK.

OR ELSE.

Comments

[branchandroot]

...wait. Word that doesn't seem to be on the computer but shows up when you open a Word doc. Oh my god, please tell me they didn't put MS Office 365 on there. That's the cloud subscription service! That costs, like, eight freaking bucks a month once the initial license runs out! They couldn't have been that stupid... could they?

[edenfalling]

Oh, I would not put ANYTHING past Microsoft at this point. *fumes*

I have narrowed the external hard drive file transfer date to November 2011, because I have at least one file with a "last modified" date in the first half of that month, but I DON'T have a folder for Yuletide 2011, which I would have created in late November/early December of that year. So that's over two and a half years of data lost. I am going to SKIN the Geek Squad idiot who "handled" my case. I mean, even if they couldn't pull any data from the computer, they should have SAID SOMETHING to that effect instead of just handing over the drive and wishing me a nice day. Assholes.

[heliopausa]

:( Money back is the least of it; there's no way they can make up the loss of your work. I'm so sorry.

[edenfalling]

It turns out they still had a copy of my data on their own computers, so my work is not (we presume) lost forever. To which I say, oh thank god. *collapses in relief*

[askerian]

oh my god. i'm so sorry, that's horrible! oh lord.

[edenfalling]

It turns out Best Buy still had a copy of my data! They just hadn't bothered to transfer it from their own computers to my external hard drive, because who even knows why. Gnrgh. But at least I haven't lost two and a half years of work. *flops* Ye gods, that was more stress than I ever need in my life.

[askerian]

O_O !!!!!!!!!!!!!!

oh my god emotional whiplash. at least it's in a GOOD direction??? but holy shit those asshole aaaaaaa BACK UP TIME D: D: D: back up all the things.

[edenfalling]

Yeah, pretty much. ALL THE BACKUPS, OH MY GOD.

[justicevoles.livejournal.com]

That... jeez I have no words.

I would call tomorrow, even if you can't make it in, maybe they haven't sent the recycling yet.

Good luck.

[edenfalling]

I did get to the mall (thank goodness for "weekends" off) and it turns out that Best Buy saves a copy of all data transfers for thirty days, so they still had my data. Which they DID pull off my old computer; they just then didn't bother to finish the process and put it onto my external hard drive, because who even knows why. *headdesk* So they are finishing the transfer properly now, and I will pick up the drive tomorrow when I do my weekly grocery run.

[justicevoles.livejournal.com]

Well huzzah and gratz.

(Makes mental note to do a backup soon)

Don't forget to ask them about WTF is going on with Word when you pick up the drive.