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We are at that time of year where I spend most of my work days running around in disgusting heat and humidity trying to stage apartments in the hair-thin window between when Maintenance finishes turning them over and the new tenants pick up keys and move in.

Earlier in the summer I usually have a bit more time to play with, but August is crunch time and everything goes straight to hell.

Anyway I think tomorrow I will head in at 9am instead of 10am and see if I can plow through three or four apartments instead of just two. I have one already staged, so that should give me a good starting point. We'll see how far I get.

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In completely unrelated news, as of July 29, my parents have been married for 50 years. :D
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I spent a significant portion of my workday clomping around apartment buildings that don't have central air (thus no cooling in the hallways) and often no elevators either. Furthermore, we don't leave the air conditioners on in vacant apartments, so those were also stifling.

I mean, making sure turnovers are done correctly is an important part of my job, as is staging apartments for photos and videos (and for that part, I get to turn the AC on and let it run), but yeesh, I usually finish a round absolutely dripping sweat.

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In other weather-related news, a severe thunderstorm blew through Ithaca around 6:15-7:00pm. Mr. Geniality and I bailed out of the office right as the lights began to flicker intermittently, and were heading out of the parking lot right as the sky cracked open and the deluge poured down.

Then the second line of thunderstorms developed a gap over Ithaca, so I wound up doing laundry tonight after all.

I have noticed over the years that a surprising number of severe weather systems somehow skip over Ithaca. Either they fizzle out entirely, or a front splits in half so part goes north of the city and part goes south of the city, but nothing hits us directly. This is probably related to the layout of surrounding hills, urban heat island effects, and microclimates around Cayuga Lake, but I don't know that I've ever heard an in-depth explanation.

This is not to say we don't get rain or snow! We do certainly get rain and snow. Just that weather severity predictions for the city of Ithaca specifically seem to systematically overclaim compared to what actually hits the ground. And that overclaim does NOT extend to the outlying suburbs -- it's specific to the city proper.

Anyway, I need to go retrieve my dry laundry, after which I may fall directly into bed.

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In news that has nothing whatsoever to do with weather, I bought a six-pack of an apricot-infused hard cider the other day, and my initial test results are promising.

We shall see how I feel upon sampling another can tomorrow. :)
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Mr. Geniality was out sick again today, so I covered some more apartment tours, answered all the phone calls, and wrote a couple leases in addition to replying to inquiries, performing turnover inspections, and taking photos and video of staged apartments.

I do NOT have any tours scheduled for tomorrow, so even if he's out sick for a third day I should be able to listen to his backlog of voicemail and still get through all my normal tasks.

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In unrelated news, I had a bit of a scare shortly after 4pm when the National Weather Service issued a tornado warning for my area!

Fortunately whatever thunderstorm element had started to rotate fizzled out shortly thereafter, and the hail and 70mph wind gusts passed a bit south of both my office and my house. On the one hand, severe weather is dangerous, so it's good we were off on the minor fringes. But on the other hand, I do love a good thunderstorm -- they're very cleansing, both literally and emotionally -- and I'm a bit miffed to have missed this one.

Ah well. The forecast for the coming week is just heat and humidity atop heat and humidity, so I am 100% certain there will be other storms.
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Mr. Geniality was out sick today (apparently he has Covid? oh dear), so my plans for the day got thoroughly derailed since I had to cover his three scheduled apartment showings. I did still get several turnover inspections done, though, and one of the tours should result in a lease, so not a total loss.

I also had three phone calls from fake!FBI tenant, which were of varying length and varying degrees of frustration. The context is this gets long )

...

He was doing okay-ish for about a month after his extensive hospital stay, but he has clearly stopped taking whatever medications he was prescribed and has slid back into delusions and/or mania. He is not well, he needs help, and our company is 100% not equipped to provide it.
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I spent most of my workday updating one particular spreadsheet, with pauses to scan (or manually correct and re-scan) the source documents as needed.

Context: For various reasons most of which can be summed up as "college students living on their own for the first time are not great at forward planning," with a heft side-helping of "the local electric company is deeply unhelpful and always runs late," my company has a policy of making all incoming tenants complete a NYSEG new account application form which we then email to NYSEG on their behalf. We also have a standing request with NYSEG that if a tenant cancels their account, it should revert back to us rather than being shut off entirely. This ensures that new tenants do not arrive to apartments and discover they have no electricity.

However.

The Collegetown office was running understaffed until a couple months ago, and the new hire, while enthusiastic and trainable, does not pick up new skills fast and frequently Mom Boss and Aunt Boss were both too buried under their own tasks to walk her through assorted projects step by step. And I only work in that office one day per week, about half of which I usually spend dealing with downtown emails.

So the NYSEG requests got put into the "we'll sort this out later" basket for a little too long, and I am the person who is now sorting it all out. *sigh* This is especially annoying because, for data security reasons, we only ever store NYSEG forms on local drives so I literally cannot do any of that work from my downtown computer.

But our tracking spreadsheet is now up to date, I sent in all June and July account request forms, and I took a stab at a few August forms for good measure before I called it a day and spent the remaining 45 minutes trying to catch up on my email.

Also apparently nobody updates the office whiteboard calendars when I'm not around? On the one hand, this pleases me because I enjoy that task and like making little thematic header illustrations for each new month. (July is fireworks. August is grapevines. September is trees with fall foliage. October will be pumpkins and maybe a haystack.) On the other hand, I'm not going to be working there forever and somebody needs to step up.

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In completely unrelated news, I continue to enjoy the Brother Cadfael mysteries and am currently reading book #9, Dead Man's Ransom.
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Half day at work today, since I will also be working a half day on Saturday.

Today I have succeeded in my 4-year mission to get good video tour footage of a nice and unique apartment in one of our buildings, as well as matching photos.

We had an extant video tour, but it was from 2020 before I forcibly removed the gimbal and iPhone from Lawyer Man and displaced him as camera operator (I have Opinions about his camera work; they are all negative) and it was one of the videos Lawyer Man had edited himself and therefore full of weird and distracting text effects. (I also have Opinions about Lawyer Man's video editing skills.) Additionally, nobody bothered to take photos while the apartment was staged (I also have Opinions about Lawyer Man's common sense and logistical planning skills), so for two years we had a shitty video and no staged photos.

In 2021, the tenants renewed so we had no window for staging.

In 2022, I was able to do a minimal guerilla staging and shoot photos during a tiny gap (less than 1 hour) between when turnover was notionally complete and when the new tenants came to get keys, but I had no time to also shoot a video. I also got Social Media Guy to re-edit the raw 2020 footage into a video that fit our current house style, so we then had nice staged photos plus an okay-ish video with bad camera work and a staging that completely failed to match the photos.

In 2023, turnover was running so late that the new tenant literally picked up keys before the apartment was ready and had to go cool their heels for two hours, so there was no time to try for either photos or video.

But! This year turnover was complete by 10am and the new tenants aren't arriving until tomorrow (they had a friend collect their keys this afternoon), so I was finally able to get GOOD video footage plus new photos that will match.

This is also important because the apartment used to have a large television, visible in both the 2020 video tour and the 2022 photos. Last year we decided to stop providing televisions in our downtown properties (partly because there was no logic to which apartments had them, but also because anecdotally very few tenants were using them), so I'm working to ensure that our advertising materials no longer show amenities that don't exist.
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A message I sent to our maintenance coordinator this afternoon: "I know you are going to hate me for this and I'm sorry, but can you switch the tables in [Building A Apartment X] and [Building B Apartment Y]? The table in Apt X is HUGE and the one in Apt Y is tiny, and that is exactly backwards."

For context, Building A Apt X is a 1-bedroom unit. Building B Apt Y is a 3-bedroom unit. And yet the table in Apt X is literally twice the size of the table in Apt Y.

Hopefully we can get those swapped. It's not the end of the world if we can't, but they are wildly out of place in their current locations.
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1. We are well into summer move-outs and turnovers, though so far we've only had a couple new tenants move in. That should pick up speed over the next week.

I also need to get more on top of apartment staging and photos/videos, but it's been like pulling teeth to get certain important apartments into shape during June. The maintenance department marks them as done, I go to perform a final inspection, I find some things that still need fixing, I note the problems in our shared FileMaker page... and then nothing happens. It is extremely frustrating.

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2. I bought a bunch of mail order pants in May with the intent of wearing some while on my vacation. I wildly misjudged some sizing charts, though, and had to return most of them. I did keep four pairs even though they were also too larger, because they had drawstrings to supplement the elastic waistbands and were therefore functional albeit much less than ideal.

Anyway, last week I ordered another batch of that particular style of pants, in two smaller sizes. Turns out one of those is just right, but the other needs to get returned. I should probably take care of that tomorrow or Saturday.

I am unsure what to do with the too-large pants. One pair I'll just donate since I got a replacement set in the smaller size, but the other three are in colors that I couldn't match in the smaller size, so... I guess I'll keep them around for now? They're fine for mucking around the house, if nothing else.

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3. Twenty years late to the party, I have been reading Jacqueline Carey's Kushiel series. I enjoyed Phedre's trilogy very much! Imriel's trilogy is a little slower but still good -- I have temporarily stalled out in book three because I hit a point where all signs point to something Bad about to happen and I was abruptly not in the mood to watch the characters suffer.

So naturally I picked up the first Brother Cadfael mystery instead (A Morbid Taste for Bones), because what is a little bit of religious turmoil and murder along the Wales/England border in the early 12th century if not light entertainment? *wry*

I am not really a mystery genre fan, but I have noticed that the mysteries that do grab me tend to also lean heavily on a second genre, such as historical fiction or sci-fi/fantasy. And also some cozies, which I think also count as leaning on a second genre (the quirky small community full of friends) and which I can rely on not to drop me into excessively dark waters when I just want something fun.
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Decision of the day:

Tomorrow I don't need to be in to work until 1pm-ish, because I am working a half day so that I can also work a half day on Saturday without incurring excessive overtime. (During the summer, the rental office keeps some weekend hours to accommodate tours, let new tenants pick up keys, and also give me additional chances to stage apartments for photos and videos.)

Here are some things I could do with my unexpectedly free morning:

1. Sleep in

2. Get a long overdue haircut

3. Miscellaneous household chores (put away laundry, hang some pictures, wash dishes, clean bathroom, etc.)

4. Cross-stitch and listen to the Hidden Almanac

I cannot do all four. I probably should choose options 2 and 3, but the siren lure of sleeping in is very strong. So is the siren lure of cross-stitch, to be perfectly honest.

(The danger of choosing to sleep in is, of course, that I might end up sleeping in for more than an extra 60-90 minutes and then have no time for anything else.)

...I will set my alarm for the usual time and see how I feel in the morning, I guess.
edenfalling: stylized black-and-white line art of a sunset over water (Default)
Hmm, been a while, hasn't it.

Anyway, I survived tax season! And it turned out that my dentist appointment was on Wednesday the 17th, not Tuesday the 16th, so I got my day off in full. (It was a lovely day off.)

Some miscellaneous other things:

1. I treated myself to Sunday brunch at the Antlers on April 21, because life's too short not to give yourself nice things when opportunity arises.

2. I went to a Cayuga Chamber Orchestra chamber music concert at 3:00pm on April 21, but slipped out at the interval because I had taken a Benadryl at brunch (so as to eat some of the mixed fruit side dish) and I was 95% sure I would fall asleep if I stayed. The first half was lovely, though!

3. Went to the NYS Baroque final 2023-24 season concert on April 27, which was instrumental and vocal music from the courts of Charles I and Charles II of England. Some of those songs are impressively raunchy!

4. Went to a dish-to-pass lunch celebrating the end of tax season, Office Grandma's official retirement, and Office Grandma's 90-somethingth birthday. I brought lentil sausage soup, which was well received. The other dishes were tasty and filling, and I was able to stay for about an hour before I had to return to work. (This was on a Thursday because weekends had proved impossible for various reasons.)

5. Cornell's spring classes have ended, so we're moving into turnover season. We have had a spate of summer sublets to process, which is always time-consuming. I also finished creating move-out packets on Tuesday evening, so today I spent a couple hours shoving them under apartment doors. These packets contain a personalized instruction sheet on the move-out process, a form to provide your forwarding address (for your security deposit refund check), and a personalized key return envelope. These are a pain to create and distribute, but they forestall SO MANY problems over the course of the summer.

(They also goose a few people who were dilly-dallying over renewals into actually signing and paying, which is nice.)

6. I am slowly taking steps to get back on top of the various household chores I let slide during tax season. I am not remotely where I want to be, but my apartment looks better than it did last month which is all that really matters.

More things have happened, but I think that's enough for one post. :)

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Elizabeth Culmer

April 2025

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